This Privacy Policy explains how Teacher Sarathi handles the information you share while seeking teacher-education counselling and admission guidance.
1. Information We Collect
We may collect personal details such as your name, phone number, email address, state, academic information, course preference and the message you submit through our website, WhatsApp, telephone or other enquiry channels.
2. Why We Use Your Information
- To respond to your counselling or admission-guidance enquiry.
- To explain program eligibility, college options, documents and admission steps.
- To provide service updates and follow-up communication you have requested or consented to receive.
- To improve our website, support quality and enquiry experience.
- To meet applicable legal, regulatory and record-keeping obligations.
3. Communication Consent
By sharing your information and selecting the consent checkbox, you authorise Teacher Sarathi to contact you via call, SMS, RCS, WhatsApp, email and other communication channels regarding your enquiry and related education-guidance services. This consent is intended to apply even where your number is registered under DND/NDNC, subject to applicable Indian regulations and your right to withdraw consent.
4. Sharing and Disclosure
We do not sell your personal information. We may share only the information reasonably needed with authorised service providers, communication platforms or relevant institutions when necessary to respond to your request, process an authorised application, comply with law or protect legitimate rights.
5. Data Security and Retention
We use reasonable administrative and technical measures to protect enquiry information. No online system is completely risk-free. We retain information only for as long as reasonably necessary for enquiry support, service records and applicable legal requirements.
6. Your Choices
You may request access, correction or deletion of your enquiry information, or withdraw future marketing communication consent, by contacting us. Certain records may be retained where required by law or for legitimate service and dispute-resolution purposes.
7. External Links and Updates
Our website may link to third-party websites or messaging services whose privacy practices are separate from ours. We may update this policy when our services or legal requirements change. The latest version will be displayed on this page.